Frequently Asked Questions

Q: What are the Promiseland hours of operation?
Promiseland is open for service during Sunday worship services: 7:30 AM and 10:45 AM.

Q: The church has one service during some holiday weekends. What time is Promiseland open to serve?                                                                                               Promiseland is open for the 10:00 AM service.

Q: What ages does Promiseland serve? Promiseland activities are age appropriate. Infants to the 5th grade are invited to attend.

Q: How can I register my child for Promiseland?
 In Person: Parents may register their children at the Promiseland Children's Ministry. 

Q: Do I need to register multiple children?
Each child must be registered individually because each child is unique and could have different needs and health concerns.

Q: Does Promiseland have a wellness policy?
The staff of Promiseland strives to provide an extremely fun yet safe classroom environment for your children.

Q: What is the capacity of Promiseland?
Promiseland has established ratios of children to adult workers to maintain a fun, yet safe learning environment appropriate for children.

Q: Does Promiseland cost anything?
Promiseland is a ministry for children, therefore there is no cost. We are delighted and excited to have your children with us in Promiseland.

Q: How does Promiseland contact me during worship services?
Promiseland staff distribute ID numbers to parents in the infant and preschool areas. If a parent is needed, the number will run across the sanctuary screens prior to the Word being preached.. For children in the first thru fifth grade, a Promiseland representative will locate parents in the worship service if needed. All parents must be attending worship services or a ministry function on the New Salem premises.

Q: How safe is Promiseland? Promiseland is Safe and Secure. The Promiseland staff strives to provide an extremely fun, yet safe classroom environment for your children.

Q: What kind of security check do the volunteers have to go through? Screening of all Promiseland volunteers includes background checks.

Q: Who can pick up your child from Promiseland? Only adults whose names are placed on a child's registration form.

Promiseland is growing and we need extra hands and hearts to help with this MINISTRY. Please join us today. God needs you and so do our CHILDREN. Please contact Director of Promiseland Brenda Troy at btroy@newsalemcares.com.

Ministry Meetings are held on 1st Tuesdays, following SALT, at 6:30 PM in the Nursery.